Six woman around a table

About Thresholds

Over the last 20 years, Thresholds has established itself as a leading provider of highly effective, affordable career development. We have honed a set of programmes and workshops that facilitate genuine transformation for individuals and organisations.

Get in touch if you would like to find out more about the transformative impact we could have on your organisation.

Meet the Thresholds team

Thresholds is committed to delivering an exceptional high-quality learning experience to everyone we work with. We are passionate about facilitating genuine change and transforming individual and organisational attitudes. 

The Thresholds Team sat together on a sofa smiling

Thresholds have gained an outstanding reputation in the Public Sector for delivering highly effective career support programmes at affordable prices. We are committed to making a positive and lasting impact on organisations and their staff.

All Thresholds programmes and services have one thing in common: enabling individuals and organisations to get from where they are to where they want to be.

Fiona McInnes-Craig

Fiona McInnes-Craig

Founder & CEO
Fiona is a force to be reckoned with; limitless energy, inspiring vision and searing insight combine to make her an exceptional businesswoman as well as a powerful facilitator. She is passionate about helping individuals and organisations get clear about what they want, honest about where they are, and put the steps in place to get from A to B. Fiona has high standards and works relentlessly to ensure that our clients' and participants’ expectations are always exceeded; programmes are continuously refined and facilitators are supported to learn and share on an ongoing basis. Fiona has created many of the company’s innovative programmes and services from scratch and delivers career support programmes around the world. 

Jacqueline Baker

Associate Facilitator
Jacqueline has held leadership roles across both central and local government, as well as the not for profit sector. She set up her own coaching and consultancy business in 2011 and has been a freelance trainer with Thresholds since May 2015. Among other roles, she was a Senior Partner with 2BCoached, and has worked with the National Mentoring Consortium, supporting undergraduates with disabilities and dyslexia. Jacqueline is trained to ILM Level 7 in both coaching and coaching supervision, and is a qualified PRINCE2 practitioner. She has a diploma in management consultancy from the Chartered Management Institute, and is a certified Member of the Institute of Consulting.
woman with long dark hair

Sheida Ghadakchian

Associate Facilitator
Sheida's journey into becoming a Thresholds facilitator began during her own participation on the Crossing Thresholds programme. Given her passion for developing herself and others, Sheida was instantly attracted to the prospect of being able to pass on the amazing lessons learned throughout the programme. Sheida has worked across the Civil Service in several countries for the past decade, and has benefited from the opportunity of working in diverse environments and appreciate the importance of fostering opportunities for women from all walks of life.    "What I really love about Thresholds is how it gives you the courage to go for what you actually want in your career and life. I love seeing that spark in our participant's eyes as they say out loud the goals and dreams they really have and want to achieve."  As well as being a Thresholds facilitator, Sheida is a Civil Servant working on issues surrounding domestic abuse and violence against women and girls. When not at work, she can be found either watching or participating in musical theatre.
Christelle Pellecuer

Christelle Pellecuer

Associate Facilitator
Christelle’s vision is to support and empower others to realise their potential. She has diverse experience in training, facilitation and individual mentoring and coaching.  Her style is highly interactive and engaging.    Christelle has joined the team to co-deliver 3 Crossing Thresholds programmes for the African Development Bank – both in English and French! Christelle’s professional background includes working in the education sector (University of the West of England and University of the Arts London) for over 15 years, undertaking programme and project management roles with an international focus. She has managed change processes in teams and organisations, giving her a deep understanding of human motivations. 

Jo Wood

Associate Facilitator
Delivering workshops for Thresholds has been the ideal combination of Jo’s knowledge and experience of the Civil Service coupled with her passion for women’s development. She has a keen interest in social mobility and embedding diversity, and mentors young women from diverse backgrounds to help them to progress and succeed. Jo has over 20 years experience as a civil servant. Starting her career as an admin officer in the Department for Work and Pensions in the North West she has since moved through a number of challenging and high profile roles in HMRC including Project Management, Chief of Staff/Private Office and large operational leadership roles. She currently works as Programme Manager for Transformation at the Department for Digital Culture Media and Sport. 
photo of lady with medium hair

Fiona Yensen

Associate Facilitator
Having worked in the private sector for over 10 years and the Civil Service for 15 years, I have been blessed to be supported and mentored by some truly inspiring people.  I have worked with the Gender Equality Network for 8 years as well as mentoring through Crossing Thresholds supporting women from all backgrounds to reach their highest potential.  Prior to completing the Crossing Thresholds course, as a BAME woman, I have often felt I needed to work harder, longer and achieve more to prove my worth.  However, the Crossing Thresholds programme enabled me to visualise where I want to be; my goal, and the steps I would need to take to achieve it.  This has completely changed how and where I focus my efforts and the type of life lessons I want to pass on to my children.  I feel very privileged now to be a part of the Thresholds team to continue my passion for supporting women to understand what their goals are and to work towards them.

Flora Toulson-Clarke

Associate Facilitator
Flora is a qualified training consultant, facilitator and coach specialising in career and personal development, with a CIPD Certificate in Training Practice.  Her background lies in designing and delivering bespoke workshops aimed at improving self-esteem, self-confidence, personal awareness and social skills. Other outcomes have included live performance, short films and published books.  She has worked with schools, charities, excluded community groups and public and private sector organisations, and this breadth of experience allows her to easily engage a wide spectrum of participants.  With a BTEC in Performing Arts (Distinction) Flora can bring a variety of role-play and drama exercises into her workshops. 

Liza Berresford

Managing Director
Liza's passion for empowering women has led her to Thresholds Ltd. After a few years as programme facilitator she was identified by the CEO as the perfect candidate to take over the role of General Manager. In this role Liza wears many hats, managing the day to day; continued programme improvement and design; managing contracts and customer relationships; and of course keeping in touch with the ‘real’ work of module facilitation. Coming from a family of facilitators it was inevitable that she would find her home in a team of empowered, inspirational facilitators doing groundbreaking work to support women to unlock their potential. Liza believes that by giving people space, time and tools they can be empowered to take control of their own path.

Emma Ryan

Associate Facilitator

Emma is an experienced facilitator who works with warmth, empathy and challenge to develop and achieve a goal, be it personal or organisational. Emma has an MSc in international health and health policy and has worked at a senior level within Government, the NHS and voluntary sector organisations in the UK and abroad. Over 15 years Emma focused on designing and improving health and care services by bringing together the ‘users’ (e.g. patients and families) and ‘providers’ (e.g. clinicians and managers); facilitating conversations starting with ‘what do you want?’.


Kaylisha Archer

Kaylisha is truly passionate about enabling women and individuals from ethnic minority backgrounds to be empowered to achieve their full potential. As an ILM accredited Coach and experienced mentor, with a background in the legal sector and the Civil Service, Kaylisha brings a diverse wealth of knowledge and insightful perspective to her role as a facilitator with Thresholds. Kaylisha also has first-hand experience of graduating from the Crossing Thresholds flagship programme and using the tools gained there to achieve anything she has put her mind to! She has a BA in Sociology and Anthropology, and started her career in the Civil Service in 2013, where she has since held roles in the Department for Culture, Media and Sport, Cabinet Office and Department for Transport; involving leading on development and implementation of high profile policy, strategy and major projects - as well as Private Office roles and championing of Learning and Development opportunities for all. Kaylisha is keen to give back and actively supports London based charities through a number of projects, including one on one youth mentoring and pro bono consultancy work to support the development of volunteers and mentors.

Nicola Lowit

Associate Facilitator
Nicola is an experienced facilitator, trainer and mindfulness teacher. Bringing her passion for empowering and developing women to be their best selves, working with Thresholds has been her dream job. Nicola brings a calm, thoughtful and warm approach to her work.  Nicola has a keen interest in supporting wellbeing and mental health and is an accredited mindfulness teacher. As well as working with Thresholds, and teaching mindfulness, Nicola delivers a range of training programme in areas as diverse as change management, women's leadership and managing mental health in the workplace. She was a Civil Servant for 20 years, including working for a number of years as a Deputy Director in the Ministry of Justice.